Legal Documents
Important legal information and policies that govern our services
Terms and Conditions
Comprehensive legal terms governing our procurement and export services. Please read carefully before engaging our services.
Company Information
Company Details
Advista Marketing Private Limited
Bangalore, Karnataka, India - 560032
Contact Information
Important Notice
By accessing our websites or engaging our services, you agree to be bound by these Terms. These terms include a strict no-refund and no-cancellation policy for all services. Please read carefully before proceeding.
1. Introduction
Welcome to Advista Marketing Private Limited ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our websites advistaltd.com, advista.ltd, and advista.site, and all procurement and export services provided through these platforms.
Company Details:
Company Name: Advista Marketing Private Limited
Address: #273, 2nd Main, 1st Block, R.T Nagar, Bangalore, Karnataka, India - 560032
CIN: U74999KA2019PTC128600
Email: info@advitaltd.com
Phone: +91-9164015302
By accessing our websites or engaging our services, you agree to be bound by these Terms.
2. Services Provided
2.1 Primary Services
Advista Marketing Private Limited provides:
- Procurement Solutions: Vendor sourcing, supplier selection, and procurement management
- Export Services: Export of goods from India to international markets
- Supply Chain Management: End-to-end logistics and procurement optimization
- Due Diligence Services: Supplier verification and export compliance checks
- Enterprise Platforms: Multi-user procurement dashboards and management systems
- Web Development: Custom web solutions for procurement and business needs
2.2 Supporting Services
- AI Workflow Integration: Automated procurement and export process optimization
- Consultation Services: Expert advice on procurement strategies and export operations
- Documentation Services: Export documentation, compliance, and regulatory support
- Technical Support: Ongoing assistance and maintenance services
3. User Registration and Accounts
3.1 Account Requirements
- Business Registration: Services primarily offered to registered businesses and enterprises
- Accurate Information: You must provide current and accurate business information
- Authorization: You must be authorized to enter agreements on behalf of your organization
- Age Requirement: Users must be at least 18 years old
3.2 Account Security
- Credential Protection: Maintain confidentiality of login credentials
- Authorized Use: Ensure only authorized personnel access your account
- Immediate Notification: Report unauthorized access immediately
- Multiple Users: Enterprise accounts may have multiple users with defined roles
3.3 Account Verification
- Business Verification: We may verify business credentials and export eligibility
- Documentation: Provide necessary business licenses, export permits, and certifications
- Compliance Check: Ensure compliance with Indian export regulations
- Ongoing Monitoring: Regular verification of business status and compliance
4. Procurement Services Terms
4.1 Service Engagement
- Project Scope: Clearly defined procurement requirements and deliverables
- Timeline Agreement: Mutually agreed project timelines and milestones
- Communication Protocols: Regular updates and progress reporting
- Quality Assurance: Defined quality standards and acceptance criteria
4.2 Client Responsibilities
- Requirement Specification: Provide clear and detailed procurement requirements
- Decision Making: Timely decisions on vendor selections and approvals
- Documentation: Provide necessary approvals, licenses, and business documentation
- Payment Terms: Adhere to agreed payment schedules and terms
4.3 Procurement Process
- Vendor Sourcing: Identification and evaluation of suitable suppliers
- Quote Management: Collection, analysis, and comparison of supplier quotations
- Due Diligence: Verification of supplier credentials and capabilities
- Contract Management: Assistance with supplier agreements and terms
5. Export Services Terms
5.1 Export Compliance and FTP Adherence
- FTP Compliance: All exports conducted in strict accordance with India's Foreign Trade Policy (FTP)
- DGFT Authorization: Operations under proper authorization from Directorate General of Foreign Trade
- No Restricted Dealings: We do not deal with countries on India's restrictive or prohibited lists
- Prohibited Products: No handling of products listed in restricted/prohibited categories under FTP
- Legal Procedures: Strict adherence to all legal procedures and guidelines mandated by Indian authorities
- Documentation Accuracy: All export documentation prepared as per FTP requirements and legal standards
5.2 Export Process
- Product Assessment: Evaluation of goods for export eligibility
- Documentation Preparation: Export licenses, certificates, and customs documentation
- Logistics Coordination: Shipping arrangements and freight management
- Customs Clearance: Assistance with export customs procedures
5.3 Client Obligations for Export
- Legal Authorization: Possess valid export licenses and business registrations as per FTP requirements
- FTP Compliance: Ensure all export activities comply with Foreign Trade Policy of India
- Restricted List Verification: Confirm products and destinations are not on restrictive/prohibited lists
- Product Compliance: Ensure exported goods meet all FTP and regulatory requirements
- Accurate Information: Provide correct product specifications and documentation as per legal guidelines
- Legal Procedures: Follow all mandatory legal procedures and obtain required approvals
- Payment of Duties: Responsible for applicable export duties, taxes, and fees as per FTP provisions
6. Payment Terms and Billing
6.1 Service Fees
- Procurement Services: Fees based on project scope, complexity, and duration
- Export Services: Charges based on shipment value, documentation, and logistics
- Platform Access: Subscription fees for enterprise dashboard and tools
- Additional Services: Separate charges for web development and AI integration
6.2 Payment Terms
- Invoice Terms: Payment due as per agreed terms (typically 15-30 days)
- Advance Payments: Some services may require advance payment
- Payment Methods: Bank transfers, online payments, and approved payment gateways
- Currency: All payments in Indian Rupees unless otherwise specified
6.3 Late Payments and Defaults
- Late Fees: Applicable charges for overdue payments
- Service Suspension: Services may be suspended for non-payment
- Collection Costs: Client responsible for collection costs and legal fees
7. Refund and Cancellation Policy
7.1 No Refunds for Initiated Services
- All procurement services are final and non-refundable once work is initiated
- Export services cannot be refunded once export process has begun
- Services are considered "initiated" when:
- Project kick-off meeting is conducted
- Vendor outreach and sourcing begins
- Export documentation process starts
- Any substantive work commences on client's behalf
7.2 No Cancellation Policy
- No Cancellation: Orders and service engagements cannot be cancelled once work has been initiated
- Milestone Payments: All milestone payments remain due regardless of project status
- Completed Work: Completed work phases are non-refundable even if subsequent phases are discontinued
8. Intellectual Property and Confidentiality
8.1 Intellectual Property Rights
- Company IP: All proprietary systems, platforms, and methodologies remain our property
- Client Data: Client business information and data remain client property
- Work Product: Deliverables created for client become client property upon payment
- Usage Rights: Client granted limited license to use our platforms and tools
8.2 Confidentiality
- Non-Disclosure: Both parties maintain strict confidentiality of business information
- Data Protection: Client data protected in accordance with our Privacy Policy
- Secure Handling: All confidential information handled with appropriate security measures
- Ongoing Obligations: Confidentiality obligations survive termination of services
9. Limitation of Liability
9.1 Liability Limitations
- Maximum Liability: Our total liability limited to fees paid for specific service
- No Consequential Damages: We not liable for indirect, consequential, or punitive damages
- Force Majeure: No liability for delays or failures due to circumstances beyond our control
9.2 Exclusions
- Third-Party Actions: No liability for actions of suppliers, vendors, or third parties
- Client Decisions: No liability for client decisions based on our recommendations
- Regulatory Changes: No liability for changes in export regulations or compliance requirements
- Market Conditions: No liability for market fluctuations or economic conditions
10. Termination
10.1 Termination by Company
- Non-Payment: Failure to pay invoices within agreed terms
- Breach of Terms: Material violation of these Terms and Conditions
- Illegal Activities: Engagement in illegal or unethical business practices
- Non-compliance: Failure to meet export compliance requirements
10.2 Termination by Client
- Written Notice: Client may terminate with written notice subject to payment of completed work
- No Refunds: Termination does not entitle client to refunds for completed services
- Ongoing Obligations: Payment obligations for initiated services continue post-termination
- Service Cessation: All ongoing services stop upon termination
11. Export Control and Compliance
11.1 Regulatory Compliance
- Indian Export Laws: Full compliance with Indian export control regulations
- International Trade: Adherence to international trade agreements and restrictions
- Sanctions Compliance: No business with sanctioned countries or entities
- License Requirements: All necessary export licenses and permits obtained
11.2 Client Compliance Obligations
- Legal Business: Client must operate legitimate, legally compliant business
- Export Eligibility: Client must be eligible to export from India
- Accurate Declarations: All export declarations must be accurate and complete
- Regulatory Updates: Client responsible for staying updated on export regulations
12. Export Control and Compliance
12.1 Foreign Trade Policy (FTP) Adherence
- FTP Compliance: We strictly adhere to the Foreign Trade Policy (FTP) of India as issued by the Directorate General of Foreign Trade (DGFT)
- Policy Updates: Full compliance with all FTP amendments, notifications, and updates
- Export Procedures: All export operations conducted in accordance with FTP guidelines and procedures
- Documentation Standards: Export documentation prepared as per FTP requirements and formats
12.2 Restricted Countries and Products Policy
- No Restrictive List Dealings: We do not engage in trade with countries listed in India's restrictive/prohibited lists
- Sanctioned Entities: No business transactions with entities under sanctions by Government of India or international bodies
- Prohibited Products: We do not deal with any products listed in prohibited or restricted categories under FTP
- Sensitive Items: No handling of items requiring special permissions or those under export control lists without proper authorization
12.3 Legal Procedures and Guidelines
- Strict Legal Compliance: We follow all legal procedures and guidelines mandated by Indian authorities
- DGFT Guidelines: Complete adherence to Directorate General of Foreign Trade guidelines and circulars
- Customs Compliance: Full compliance with Indian Customs procedures and regulations
- FEMA Compliance: Adherence to Foreign Exchange Management Act (FEMA) provisions for export transactions
12.4 Regulatory Framework Compliance
- Export Control Laws: Full compliance with Export Control Order and related legislation
- SCOMET Items: Strict adherence to Special Chemicals, Organisms, Materials, Equipment and Technologies (SCOMET) list restrictions
- Dual-Use Items: Proper handling and authorization for dual-use goods as per Indian export control framework
- Strategic Trade Authorization: Compliance with Strategic Trade Authorization requirements where applicable
12.5 Client Compliance Obligations
- Legal Business Operations: Client must operate legitimate, legally compliant business entities
- Export Eligibility Verification: Client must be eligible to export from India as per FTP provisions
- Accurate Documentation: All export declarations and documentation must be accurate and complete
- Regulatory Awareness: Client responsible for staying updated on FTP changes and export regulations
- Restricted List Confirmation: Client must confirm their products/destinations are not in restrictive lists
- Legal Procedures Adherence: Client must follow all legal procedures and obtain necessary approvals
13. Dispute Resolution
13.1 Negotiation and Mediation
- Direct Negotiation: Initial disputes resolved through direct business discussion
- Mediation: Unresolved disputes subject to mediation before litigation
- Good Faith Efforts: Both parties commit to good faith dispute resolution
- Timely Resolution: Disputes addressed promptly to minimize business disruption
13.2 Jurisdiction and Governing Law
- Indian Law: These Terms governed by laws of India
- Karnataka High Court: Exclusive jurisdiction of Karnataka High Court, Bangalore
- English Language: All proceedings conducted in English language
- Binding Decisions: Court decisions binding on both parties
14. General Provisions
14.1 Modification of Terms
- Written Amendments: Terms modified only through written agreement
- Notice of Changes: Material changes communicated with reasonable advance notice
- Acceptance: Continued use of services constitutes acceptance of modified terms
- Version Control: Current terms always available on our website
14.2 Severability and Waiver
- Severability: Invalid provisions don't invalidate remaining Terms
- No Waiver: Failure to enforce provisions doesn't waive future enforcement rights
- Entire Agreement: These Terms constitute complete agreement between parties
- Binding Effect: Terms bind successors and permitted assigns
15. Contact Information
For questions regarding these Terms and Conditions:
Bangalore, Karnataka, India - 560032
16. Effective Date and Acceptance
These Terms are effective from 11/08/2025 and apply to all services provided thereafter. By engaging our services or using our platforms, you acknowledge reading, understanding, and agreeing to these Terms and Conditions.
Important Notice
These Terms and Conditions are governed by the laws of India and subject to the exclusive jurisdiction of Karnataka High Court, Bangalore. By engaging our services or using our platforms, you acknowledge reading, understanding, and agreeing to these Terms and Conditions.
For questions about these terms or to discuss specific service requirements, please contact our legal team.